Shipping policy

Shipping Policy

Order Processing

We aim to process all orders as quickly as possible. Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delivery Times

Delivery times vary depending on the product and fulfilment partner. Estimated delivery times will be displayed at checkout where possible.

Typical delivery estimates:

  • UK Standard Delivery: 2–7 business days
  • UK Express Delivery (where available): 1–3 business dayS

Please note that delivery times are estimates and are not guaranteed.

Partner Fulfilment

Proud Little Wardrobe works with carefully selected fulfilment partners through Shopify Collective to offer a wider range of products.

As some items are shipped directly from our trusted partners, delivery times, tracking updates, and packaging may vary between products.

If your order contains multiple items, they may arrive separately.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the products ordered.

Any applicable shipping fees will be displayed before payment is completed.

Delays

While we strive to ensure timely delivery, delays can occasionally occur due to circumstances beyond our control, including:

  • Courier delays
  • Weather conditions
  • Customs processing
  • Peak seasonal demand
  • Public holidays

Proud Little Wardrobe is not responsible for delays caused by third-party shipping carriers or fulfilment partners.

Lost or Missing Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us at:

proudlittlewardrobe@gmail.com

We will work with the relevant fulfilment partner and courier to investigate the issue and keep you updated.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.

Proud Little Wardrobe cannot be held responsible for orders delayed or lost due to incorrect address information provided by the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Proud Little Wardrobe
Email: proudlittlewardrobe@gmail.com